Privacy Policy

1. Information We Collect

Information You Provide

When you contact us, book a demo, or submit a form, we collect:

• Name, email address, and phone number
• Company name, job title, and business details
• Any message or requirements you share with us

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and approximate location
• Browser type, device, and operating system
• Pages visited, time spent, and referring URL
• Interaction data collected via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send transactional communications (e.g., confirmation of your contact form submission)
• Send you updates about our services where you have consented
• Analyse usage patterns to improve our website and services
• Detect, prevent, and address security threats and technical issues
• Comply with applicable legal obligations

3. Our Applications

This policy applies to all products and services operated by Cobuild Tech Private Limited, including the cobuildx.ai website and all associated applications. Our current products include:

• CBX Flow (flow.cobuildx.ai) is an AI workflow automation platform. Users sign in with Google to create and manage automated workflows. We collect your name and email address solely for account creation and authentication.
• WarpX (warpx.dev) is a collaborative AI notes workspace
• OptiX (optix.cobuildx.ai) is an AI optimization platform
• Finsight (finsight.cobuildx.ai) is an AI-powered financial intelligence platform
• Echo (echo.cobuildx.ai) is an AI-powered voice and conversational intelligence tool

4. Google API Disclosure

Some of our applications (including CBX Flow) offer "Sign in with Google." When you choose this option, we request access to your basic Google profile (name, profile picture) and email address solely to create and identify your account. We do not request access to Gmail, Google Drive, Google Calendar, or any other Google service.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, we:

• Only request your Google profile and email to authenticate your identity and create your account
• Do not use Google user data for advertising or remarketing purposes
• Do not use or transfer Google user data to train AI or ML models
• Do not share Google user data with third parties except as necessary to provide our service or as required by law
• Do not allow humans to read your Google user data unless you have given explicit consent, it is necessary for security, or we are required to do so by law

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

We use trusted third-party providers to operate our business, including Cloudflare (hosting and security), Amazon Web Services (email delivery), and Anthropic (AI features). These providers process data on our behalf and are bound by confidentiality obligations.

Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of CobuildX, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit (TLS) and at rest
• Access controls and authentication measures
• Regular security assessments
• Secure hosting on Cloudflare's global infrastructure

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Subject to applicable law, you have the right to:

• The right to access a copy of the personal information we hold about you
• The right to correction of inaccurate or incomplete data
• The right to deletion of your personal information
• The right to data portability in a machine-readable format
• The right to object to certain types of data processing
• The right to withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse traffic, and improve our services. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We use Cloudflare Web Analytics and Google Ads conversion tracking. These tools collect anonymised or aggregated data about site usage.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.

10. International Data Transfers

Your information may be processed in countries outside India, including the United States, where our service providers operate. We ensure such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Children's Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of our Grievance Officer are:

• Name: Sairaam Varadarajan
• Company: Cobuild Tech Private Limited
• Email: [email protected]

Grievances will be acknowledged within 24 hours and resolved within 15 days of receipt.

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at [email protected] or write to us at: