Insurance industry

Insurance

AI-Native Insurance Operations

We embed AI into claims intake, underwriting, and policyholder service, integrated with your existing policy admin and claims systems, with the human oversight and audit trail your regulators require.

Claims Intake & Triage
Underwriting Intelligence
Fraud Investigation Copilot
Policyholder Service Automation

$79.86B

Global AI in insurance market by 2032

Precedence Research

76%

Insurers that have deployed GenAI

Deloitte 2025 Global Insurance Outlook

40–60%

Claims cycle time reduction with AI triage

McKinsey

Capabilities

What we build in Insurance

Extracts and validates information from claim documents, classifies claim type and complexity, and routes exceptions to the right adjuster, cutting intake processing time and cost per claim, while the settlement decision stays with your team.

Analyzes submissions and consolidates risk information from across documents and data sources into a calibrated summary, helping underwriters prepare decisions faster while judgment stays with them.

Identifies suspicious patterns across claims and policy data, assembles the supporting evidence, and helps investigators prioritize which cases to work first, cutting investigation time and false-positive rate.

Assists with policy queries, coverage explanations, endorsements, and service requests, integrated with your policy admin system and escalating to a human when a request needs one, improving first-contact resolution and service turnaround.

How we'd approach it

Where we'd start in Insurance

Claims document intelligence

AI extracts and validates data from first-notice-of-loss forms, policy documents, and supporting evidence, checks the file for completeness, and classifies claim type and complexity for routing, integrated directly into the existing claims system. Adjusters review a complete, organized file instead of auto-decisioned outcomes.

Target outcome

Target: intake processing time and cost per claim reduced

Underwriting submission copilot

AI consolidates documents from a submission, flags missing information, and prepares a structured summary of exposures and risk factors for the underwriter, integrated with the existing policy admin system. The underwriter still makes the call, with a documented rationale on file.

Target outcome

Target: submission turnaround time reduced

Ready to build AI for your insurance environment?

We'll be clear about what AI can deliver.

Other sectors we work in